The National Infantry Museum and Soldier Center is a world-class museum that chronicles the history of the American Infantry from its formation in 1775 to the present. It includes eight galleries, a Giant Screen Theater, authentic World War II Company Street, outdoor monuments and memorials, a full-service restaurant, combat simulators and a gift store. It is operated by the National Infantry Museum Foundation in partnership with the U.S. Army.
The National Infantry Museum Foundation has an opening for a Senior Events Coordinator.
The National Infantry Museum Foundation has an opening for a Senior Events Coordinator. The Senior Events Coordinator manages weekday and weekend events that require a friendly and knowledgeable representative from the Museum to assist with the sale, coordination, and execution of clients’ events. This position includes office hours of 8:30am – 5:00pm Monday – Friday and designated evenings and weekends by the Director of Events in relation to private and in-house events. This is a full-time, salaried position with health benefits, vacation and paid sick days.
- Performs as a member of the Events Department for the National Infantry Museum Foundation, reporting to the Director of Events.
- Primary responsibility is to sell events and generate new ideas for creating opportunities to increase the NIM’s client base and to nurture relationships with previous clients to encourage future bookings. Prepares Monthly reports assigned by Director.
- Receives and inputs sales leads in to the booking software from phone calls, emails, and messages. Begins informational dialogue with leads and schedules onsite meetings. Finalizes bookings, creates client files, manages all requests for booked events, processes payments, and receives finalized information for timelines or extra needs.
- Maintains the highest level of quality customer service with walk-in appointments and the POCs of events to ensure clients’ satisfaction – including correspondence via phone, email, and in-person appointments.
- Manages data in Events Department booking software, shared drives, calendar requests, folder maintenance, etc.
- Coordinates with in-house catering team to include checking that all requests are fulfilled on time and in good order.
- Assists in creating and disseminating various reports and documents for the Events Department, including calendars, function agendas, monthly financial reports, maintains a best practices manual, standard operating procedures booklet, and a weekly report email list.
- Coordinates with other departments or agencies as required; including the IT Department, Theater and Concessions Staff, Education, Volunteers, catering arm, Army representatives, and Development.
- Accepts and processes payments for room and rental equipment.
- Must be able to lift 20 pounds and move at a rapid yet professional pace in order to prepare and tear down event spaces.
- Requires exceptional organizational skills, and the ability to prioritize with great attention to detail.
- Requires high energy and the stamina necessary to oversee a busy event calendar with accuracy and under pressure. Maintains a positive and professional energy while communicating with multiple departments, patrons, and board members of the Foundation and the Museum.
Completion of a four-year college degree or 5-7 years’ experience in planning, coordinating and managing meetings and conferences.
Knowledge, Skills and Abilities:
- Demonstrated proficiency in all aspects of event planning
- Considerable knowledge of site selection and contract negotiation
- Excellent budgeting/financial skills
- Excellent database management and software skills
- Demonstrated ability to make appropriate financial and customer service decisions
- Ability to develop new educational events
Salary Range: $32,000-$35,000
Application: Send cover letter, current resume and three references to firstname.lastname@example.org or mail it to:
Director of Events
National Infantry Museum Foundation
1775 Legacy Way
Columbus, Georgia 31903
Please, no phone calls regarding this position.
In accordance with federal law and U.S. Department of the Treasury policy, the National Infantry Museum and National Infantry Museum Foundation are equal opportunity providers and prohibited from discriminating on the bases of race, color, national origin, age or disability.